How can I redeem my points?
Points are available for you to redeem at any time you wish. Your status is based on the amount of points you earn in a calendar year. Your status will update automatically upon reaching the required number of points, and you’ll keep your status until the end of the following calendar year.
Where can I see my points?
You have full access to track, monitor, and redeem your points directly from your account on the UJV Dashboard.
What gift cards are available?
Visa or Amazon gift cards. Available for use in the United States (USD) or Canada (CAD).
All gift cards are virtual.
When do I get my points?
Points are credited to your account on the date of travel for your booking.
When do my points expire?
Points expire after 18 months of inactivity.
What is the difference between Tiers and Points?
The conversion rates of your points are based on your tiers (Silver=0.5 per dollar spent, Gold=0.75 per dollar spent, Platinum= 1 point per dollar spent. Points are the amount available to redeem for rewards.
Are you honoring bookings from 2022?
Points will be retroactive from February 1, 2022- as our previous rewards program ended on 1/31/2022.
Who can I contact for assistance with the rewards program, questions, and inquiries?
Please contact Laura Hortua, Business Development Associate. Laura@ultimatejetvacations.com