UJV Rewards & Referral Program
Dear Travel Partners,
As of December 15, 2023, we will be phasing out the current points accumulation system.
This decision wasn’t taken lightly. We’ve always cherished the opportunity to reward your loyalty with points, and we appreciate your past participation in the program. However, after careful consideration, we believe this change will allow us to focus on enhancing other aspects of your UJV experience.
What this means for you:
No more points accumulation: Bookings made after December 15, 2023, you will no longer earn points.
- Redemption of existing points: You will still have the opportunity to redeem any points you’ve already earned until June 20, 2025. After that, any remaining points will expire.
- Referral program: Starting from December 15, 2023, new advisors will no longer receive referral rewards for any new bookings with UJV, unless the booking was completed on or before December 15th, 2023. However, the South Pacific Referral campaign incentive will remain in effect until its conclusion on January 5, 2024.
We sincerely appreciate your understanding. We’re confident that these improvements will ultimately allow us to serve you better and provide you with an even more rewarding experience at UJV.
Thank you for your continued loyalty and support. We value your business and look forward to continuing to serve you.
Looking for more information?Explore our Frequently Asked Questions below:
Q: Why is the Reward Program being discontinued?
A: While the Reward Program has been a success, we’re shifting our focus to new, innovative features. Reward accumulation ends on bookings made after December 15, 2023, but you have until June 20, 2025, to redeem your rewards through your UJV dashboard.
Q: Is UJV facing financial difficulties?
A: Not at all. Our sales and distribution have consistently grown. We’re evolving to invest in features that enhance your UJV experience.
Q: How can I check my reward balance?
A: Your reward balance is available on your personal UJV dashboard.
Q: What are my options for redeeming rewards?
A: You can redeem your points for e-gift cards, airline gift cards, or hotel stays. For full details, visit your UJV dashboard.
Q: Will the Reward Program return in the future?
A: We’ll periodically offer targeted reward campaigns and introduce new opportunities for advisors to earn and redeem rewards. Stay tuned!
Q: How do I access my UJV dashboard?
A: If you need assistance, contact David Solis (dsolis@ultimatejetvacations.com) by December 15, 2024, for guidance on accessing and redeeming your rewards.
Q: Why is the Referral Program ending?
A: We’re concluding the Referral Program to allocate resources to more impactful initiatives that enhance the UJV experience.
Q: When does the Referral Program end?
A: After December 15, 2023, we will no longer be awarding referrals to new advisors that close new bookings with UJV.
Q: Will I still receive my referral bonus for recent referrals?
A: Yes, as long as the new agent booked before December 15, 2023, we will pay the $150 bonus.
Q: How will I receive my referral bonus?
A: Your bonus can be redeemed in the same way as before, including e-gift cards and hotel stays. Details are on your dashboard.
Q: I’m concerned about the changes at UJV. What’s next?
A: In 2024, we’re introducing new features to elevate your experience. Expect advanced booking tools for more efficient travel planning, enhanced advisor support for quicker and more effective responses, and personalized services tailored to your needs. These improvements aim to streamline your interaction with UJV, ensuring a more satisfying and productive partnership. Stay tuned for these exciting updates!
I you have further questions, please reach out to bd@ultimatejetvacations.com
UJV Team